What creates safe-enough space?

by Amanda Fenton

“Change the chairs, change the conversation” is a line us circle practitioners will often say. Sometimes moving the chairs into a circle and removing the table is a bold step on its own – activism for a better way of being together. However to entrust the circle to hold our most important conversations, and potentially high-heat situations, changing the chairs alone will not create the safe-enough space needed to help us speak and listen in a different way to let the new emerge.

I often speak about the components of The Circle Way as that which helps give circle process it’s strength, and here are five of the components: having a centre, agreements, visible points of leadership, talking piece, and check-in/check-out:

  • Have a centre: The centre of a circle is like the hub of a wheel; it connects us and holds the rim together, gives a common ground where people can put their words rather than onto each other. Creating a centre in a circle gives us a resting place; a place to look to remember why we are here in the conversation and where you can direct your emotion, energy and opinion instead of zinging it across at someone. It might hold a symbolic object for the team, or the mission and values on placards…. Or asking people to bring an object to contribute to the centre.

  • Agreements: Are how we show up; using agreements calls people to being together respectfully. They often focus on how we will speak – with intention to be aware of our impact, how we will be listened to – with curiosity and without judgement, how we will handle confidentiality, and agreeing to pause when needed. If you don’t have time for a group to create their own agreements and are offering these four common ones as guidelines, you can ask a group if there are any others to be added to feel safe enough for this conversation? The agreements give us neutral language to draw from when we notice we are not contributing as best we can to the well-being of the whole circle.

  • Visible points of leadership: A circle is a leader-full group and it is led with some particular roles – visible points of leadership. One of those roles is a host who holds the agenda for the conversation. Working with the host is a guardian who sits across from the host. The person serving as guardian is tending to the health of the social process. They ring the bell to inject silence and to re-focus the group process. Everyone shares responsibility for guardianship of the circle and can ask the guardian to ring the bell. The third role sometimes present is scribe.

  • Talking piece: This isn’t named as a specific component, but is a tool to support the practices of speaking with intention, listening with attention and contributing to the well-being of the group. A talking piece is a hand-held object that signifies who’s turn it is to speak, and the others are released into their listening intend of preparing to interject with what they want to say. Using a talking piece helps to slow down the conversation, hear all voices, and speak without interruption. They have found talking pieces on archaeological digs, which gives us a clue that the desire to speak without interruption is as old as our tendency to interrupt! Using a talking piece changes the quality of the listening and changing the quality of the listening changes the quality of the conversation. This is particularly useful in times of conflict, uncertainty, and to tap into the space of emergence. You can hold the talking piece for a few moments to consider what you want to say without fear of being cut off or losing your turn. You don’t have to use a talking piece the whole time you are in circle – after a talking piece check-in round, you might put the piece in the middle, move into general conversation, and go back to the talking piece as needed. It is there to support a different pattern of speaking and listening. 

The talking piece helps to manage the discussion of very emotional issues. Because the talking piece must go around the full Circle, it prevents two individuals from getting into a back-and-forth emotional exchange, and responding without thinking. If the words of one participant anger another, multiple members of the Circle may address the issues raised before the talking piece reaches the angry participant, thus relieving the angry participant from a sense of needing to defend him/herself alone.
— A quote from Kay Pranis’ Little Book of Circle Process that illuminates how a talking piece is helpful when working with conflict and emotion
  • Check-in and Check-out: The beginning sets the tone. Start intentionally, in a manner that invites people to connect with one another, and for each person to enter their voice into the circle. Participating within the first five minutes of a meeting helps set the pattern for participation throughout the meeting – that we are all contributing to the quality of the experience in the circle. I think of the mantra ‘Check-in convenes us and check-out releases us.’ Check-out is the same pattern; each person speaking a few words – maybe something they learned, are carrying forward, or where at as a result of the conversation, at the end of the circle.

Being in circle is like walking a tightrope. Circle doesn’t mean we won’t fall when there is a wobble, but there is a safety net to catch us. The components of The Circle Way help create that safety net. For a full picture of all the components of The Circle Way, have a peek at this two page PDF . And the videos (and other resources) found here on thecircleway.net are also great resources. 

Don’t just change the chairs. Change the conversation.

Register today to learn The Circle Way.

Listening Matters: Circle Helps On Four Levels

by Tenneson Woolf (Excerpted from a full article here)

In my experience, Circle helps four levels of listening to occur: to self, to each other, to the group, to the subtle. Circle, among all other things, is most centrally that for me — a way to listen well in a world that has so frequently replaced listening with noise. Circle is not a whiz-bang, flash-in-the-pan, new-fangled methodology. And no, I don’t believe Circle is a fix all for all situations. But good connecting and good listening will always help.

1. Listening To Self

Back in the 90s, one of my favorite grad school professors was a man that said, “sometimes I need to say it out loud to know what I think.” I relate to that. Circle, with it’s deliberateness of a center to catch individual expressions, mix them with what others say (note that this is not a time for providing answers), and slow cook them like a good stew is bound to stir up a few surprises and clarities about ourselves. “I didn’t know that I really thought that.” Or “I didn’t know that I thought that so strongly.” Circle helps with a self clarity that isn’t possible in isolation.

2. Listening To Each Other

When I have hosted Circles for groups that have been together for a long time — colleagues in particular — it has caught my attention that people learn a few things about each other that they didn’t know before. I’ve heard expressions, “I’ve known you for 20 years and I’ve never known that about you.”

Contemporary work culture has advocated a fierce distinction between professional and personal life. There are times when that distinction is very helpful — some things are private. However, rejecting the personal actually diminishes the quality of the professional capability in many settings. To interrupt the pattern of mere transactional exchange often common in work settings, is to create room for a different and needed kind of knowing of each other.

3. Listening To The Group

Ann Linnea is another primary teacher for me of Circle over the last fifteen years. One of the premises I’ve heard her claim often is that there is always more wisdom in the collective of the group than there is in any one individual. It stands to reason doesn’t it. In today’s context of increasingly complex and intractable challenges, we need to hear from multiple perspectives. To become aware of blind spots. To see more.

I want to offer one additional layer and nuance here, a peek under the hood that is Circle. Not only are we listening to ourselves and to each other, which I suppose you can compile into the group as a sum, we are hearing more than the sum. A friend calls this “activating the composite being.” It’s the “all of us.” There isn’t parts (which is still conceptually challenging to hold, right). There is only the group. The words that are being spoken are coming from that group being. Not from individuals. If you can get that, it’s a moment of listening to write home about.

4. Listening To the Subtle

Though I accept that there are as many versions of subtle as their are drops of water in a lake, I will assert that however any of us name that subtle, listening to the unseen is an important category and that Circle helps with that. Spirit? Sure. Ancestors? Sure. Nature itself? Sure. The deeper story in us as individuals? Yes. The deeper purpose of what a team is all about? Absolutely.

I will continue to assert that there is always more unseen than is seen. There is more unheard than is heard. In offices. In organizations. In communities. In families. It’s not a criticism of those forms. It just a reality that sets the imperative for us to be perpetually curious. You never get the whole movie or it’s subjective meaning. You never get every note played at the concert. There is just more than is possible for any individual processing to get it all. With so many of the people I work with, they are hungry for this level of listening, even unfamiliar as it can be.

Join Us

I’m fortunate to be picking up some more significant teaching of Circle in this 2016 calendar year. Along with a friend and colleague, Amanda Fenton, and with some other global colleagues, we are helping to carry the tradition that is Circle and the 20+ years of legacy from Christina Baldwin and Ann Linnea to a next generation of scale and scope.

If you want to develop the best foundation for today’s context of applied participative leadership, I suggest learning more of Circle. It’s really the place to start and return too. Learn more of that here and at www.thecircleway.net.

Circle Process: More Than Changing the Chairs

By Amanda Fenton

Many people who use participatory process as part of their facilitation and leadership practice are often familiar with circle as a way of arranging the chairs to create an environment for something different to occur, or as a tool for check-in and check-out at the beginning and end of conversations.

And it is much more. There are many other facets of circle process and how it can be used: for the whole length of a meeting, as a management process, to make collaborative decisions, and more. It can be adapted to organizational settings, the boardroom, classrooms as well as the living room. I appreciate the components of circle process in The Circle Way, as learning them has helped me understand how to create a strong container for the different kinds of conversations needed now in our families, communities and organizations.

For those of you who want to go deeper, further in your capacity and ability as hosts of conversations that matter, I invite you to learn circle process. Get the listening, get the silence, get the experience of creating a center through which inspiration can arrive. Understanding the power of circle means being able to take the other practices and methodologies to a deeper level as they all share the pattern of circle. ~ Tenneson Woolf

Here are some of the ways I have used circle process in my life and work:

  • During a year-long leadership development program for directors and regional managers at a financial institution.

  • To help a task force move forward on their project to select initiatives that will prevent and reduce violence against women in their community.

  • In core team planning sessions as well as the design and hosting of a day-and-half strategic reflection retreat for a faith community.

  • At an evening “catalysts dinner” with members of the graphic design community and others to discuss the future of an annual event.

  • Over a multi-day gathering that integrated circle process with project management to support action-orientated work under a year-long initiative.

  • During an international conference gathering of reform movement rebels who are working for change inside a very old institution.

  • At a bi-monthly gathering to reflect on how we are really doing and what we can learn when we pause and listen.

Five years ago I would not have imagined bringing circle process into these environments. I remember how my heart pounded the first time I introduced a talking piece, the first time I put something in the centre, the first time I rang a bell to slow down a high-heat moment. And I also remember how the talking piece (a flip chart marker!) travelled around the circle and allowed each person to have a voice, how the centre shifted the dynamics of where we put our words, and how the bell permitted a much needed breath where before someone would have been steam-rolled in the discussion.

Join us at The Circle Way Practicum on Whidbey Island in August 2016. Discover how the circle is made strong by the importance given to the centre, the topic, the issue and the potential of each person’s voice and participation.

Don’t just change the chairs. Change the conversation.

Register today.